Privacy Policy - High-Risk Processing and Acquiring in Europe (EU) — Cardprocessing

Privacy Policy

This Privacy Policy defines the procedure for collecting, using, storing, and protecting personal data of users of the website payroute.io (the “Website”).

By using the Website, you confirm your consent to the terms of this Privacy Policy.

1. General Provisions

1.1. The controller of personal data is the PayRoute project team (the “Company”).

1.2. The Company operates in the field of High-Risk payment processing and payment solutions for EU-based businesses, strictly subject to the legality of the client’s activity and compliance with all applicable licensing and regulatory requirements.

1.3. The information published on the Website is provided for informational purposes only and does not constitute legal, financial, or any other professional advice.

2. Personal Data We Collect

The Company may collect and process the following categories of personal data:

  • Contact details: name, email address, Telegram account, phone number (if provided by the user).
  • Business information: company name, country of incorporation, website, description of business activities.
  • Technical data: IP address, browser type, operating system, cookies, and analytics data.
  • Communications and inquiries sent via contact forms, email, or messengers.

3. Purposes of Personal Data Processing

Personal data is processed for the following purposes:

  • Communicating with users and responding to inquiries.
  • Preliminary assessment of eligibility for payment and processing services.
  • Improving the functionality and user experience of the Website.
  • Compliance with legal and regulatory requirements, including KYC / AML / Compliance obligations.

4. Legal Grounds for Processing

Personal data is processed based on the following legal grounds:

  • User consent.
  • Performance of a user request or pre-contractual steps.
  • Legitimate interests of the Company.
  • Compliance with applicable laws and regulations, including the GDPR.

5. Data Sharing with Third Parties

The Company does not share personal data with third parties, except in the following cases:

  • Payment providers, banks, and partners — strictly for the purpose of evaluating and providing services.
  • Regulatory authorities and government bodies — where required by law.
  • IT, hosting, and infrastructure service providers supporting the operation of the Website.

6. Data Storage and Security

6.1. The Company implements reasonable technical and organizational measures to protect personal data against loss, unauthorized access, alteration, or disclosure.

6.2. Personal data is retained only for as long as necessary to fulfill the purposes of processing or as required by applicable law.

7. User Rights

Users have the right to:

  • Request access to their personal data.
  • Request correction or deletion of personal data.
  • Withdraw consent to data processing.
  • Object to or restrict the processing of personal data.
  • Lodge a complaint with a competent data protection authority.

8. Cookies and Analytics

The Website may use cookies and third-party analytics tools to analyze traffic and improve its functionality. Users may restrict or disable cookies through their browser settings.

9. Contact Information

For any questions related to personal data processing, please contact us:

10. Final Provisions

10.1. The Company reserves the right to amend this Privacy Policy at any time without prior notice.

10.2. The current version of this Privacy Policy is always available on the Website.

10.3. Continued use of the Website constitutes acceptance of the current version of this Privacy Policy.

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